Cancellation
Cancellation conditions depend on the reservation, room rate, dates, and booking terms applicable at the time the reservation is made. Guests should review the cancellation conditions provided with their booking.
Refunds
Where a refund is applicable under the terms of a reservation, the eligible amount will be processed according to the applicable booking and payment conditions.
Non-Refundable Reservations
Reservations identified as non-refundable are generally not eligible for a refund after confirmation, except where required by applicable law or where Palgof Hotel expressly agrees otherwise.
Changes to Reservations
Requests to change reservation dates, room types, or other booking details are subject to availability and the conditions applicable to the reservation.
Contact Us
If you have questions about a cancellation or refund, please contact Palgof Hotel using the contact information provided on our website.